Key Facts
- Client: Yorkshire Water
- Balfour Beatty company involved: Balfour Beatty Utilities
- Yorkshire Water manages the collection, treatment and distribution of water, supplying around 1.24 billion litres of drinking water each day
- Balfour Beatty Utilities has worked with Yorkshire Water since 1994, on the trial for the investigation, design and construction of water mains as part of its CAPEX programme
- Balfour Beatty Utilities has retained the mains rehabilitation framework agreement, which was secured in 1995 and renewed in 1998, 2002 and 2007
- Worth £25 million annually, the contract is due for completion in 2009, with an option to extend until 2012
- Balfour Beatty Utilities is responsible for the renewal and rehabilitation of around 250km of distribution water mains and the replacement of over 12,000 service pipes per annum, throughout South and West Yorkshire
- Work includes: feasibility studies; value management and engineering; third party liaison and works; risk assessment and management; development of technical and optimum solutions, cost and risks; operation of New Roads and Street Works Act (NRSWA)/section 74 compliance; and 24/7 customer service and material management provision
- Balfour Beatty Utilities and Yorkshire Water staff have been co-located to offices in Darton, Barnsley, ensuring effective communication and the achievement of set objectives within timescales and budget
- The team has been recognised with the following awards: Utility Team of the Year in the National Customer Service Awards 2006; three awards in the Business Excellence Awards 2006; the award for Pro-active Customer Service in the Service Partner Awards 2006; and the Value+ and People+ Awards in 2007
