Key Facts
- Client: Department for Work and Pensions (DWP)
- Balfour Beatty company involved:
Balfour Beatty
WorkPlace
- The seven-year contract for nationwide support services was awarded in 2006 and is worth around £320 million
- This follows the DWP’s strategic decision in 2005, to move from regionally-based contracts for office support services, delivered through in-house and external suppliers, to a single national contract
- This transition was made to meet needs including reduced procurement spend, reduced operating costs and a consistent standard of service across all regions and business units
- The office support services contract involves the full range of office services and vehicle fleet management to more than 1,400 buildings across the UK
- In total, 3,600 people will work on the contract to provide secretarial and administrative services
- The business has been working with the DWP since 1995 and has had responsibility for facilities management services for southern
England since 1999
- There is also an option to extend the contract by a further three years

