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Building, building management and services

Balfour Beatty companies are international specialists in the design, construction, equipping, maintaining and management of buildings and selected aspects of their internal environment.

The component businesses are Balfour Beatty Construction in the UK, Balfour Beatty Construction in the US, Balfour Kilpatrick, Haden Building Management, Haden Young, Heery International in the US and Mansell.

Balfour Beatty Construction became the first construction company in the UK to meet one of Investors in People stretch models "Leadership and Management" in 2004. It is seeking to improve its established supply chain performance by embedding key suppliers into the procurement process at the earliest opportunity and its health and safety statistics outperform HSE norms.

Balfour Kilpatrick aims to achieve measurable safety improvements in all of its worldwide activities and has initiated numerous safety campaigns to drive down its accident frequency rate. The company also works with customers to embed the principles of sustainable development, drive measurable progress in environmental impacts with clear targets set and has a focused management approach. Visits to local schools near its Whitelee wind farm show the children the safety and environmental initiatives employed at the site and give them a better understanding of the sustainability of the power source right on their doorstep.

Haden Building Management is continuously improving its Health and Safety, Environmental and Quality performance and uses external accreditation to benchmark performance. The company holds the international standard for Quality Management ISO 9000/2000. It has gained ISO 14001 for Environmental Management and recently received the ROSPA President's Awards for consistent high performance.

Haden Young's stakeholder programme includes employees, partners, customers and the wider community. An employee survey is commissioned every two years to look at various aspects of employee satisfaction. Customer Service Reviews and biennial surveys monitor relationships and the ISO14001 accredited Environmental Management System minimises impact from activities on the environment and the wider public.

Mansell's clearly defined culture, known as the Mansell Way, guides its business dealings to achieve the highest standards in safety, customer service, training, community relations and care for the environment. The company strives to continually improve by setting increasingly challenging targets in each of these areas.

In the US, Heery International's commitment to local communities is evident through its work for Habitat for Humanity Homes in Atlanta, Seattle and Cleveland as well as payroll deduction organised for United Way. Employees take part in mentoring students and group support for charity walks.

Balfour Beatty Construction US, formerly Centex Construction, was acquired in 2007 and is continuing the process of integrating its policies with those of Balfour Beatty. It has a highly proactive programme for community involvement and charitable giving.

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Chairman and Chief Executive's statement

We have continued to evaluate, critically, all our governance and management systems to ensure their suitability for purpose. Policies have been renewed and, where necessary, restated. We are updating the terms of reference of the Business Practices Committee so that it can monitor, evaluate and guide our non-financial performance more effectively.

Read the full Chairman and Chief Executive's statement

Helping to tackle global issues

We measure our major environmental impacts and have set targets for reducing our carbon footprint. We have engaged with Friends of the Earth and Greenpeace to understand their agenda as well as the Environment Agency to ensure that our work is in line with their aims and objectives.

Read more about our committment to tackling global issues